Austin authorities to stop reacting to non-emergency calls in the middle of ‘alarming’ staffing crisis

Austin’s sworn law enforcement officer will stop reacting personally to non-emergency calls beginning next week amidst extreme staffing scarcities in the department.

Under this policy, accidents without any injury or thefts no longer in development or where the suspect has actually left, would not require a 911 call.

Austin locals in these scenarios and others like it will need to call 311 and submit a non-emergency report.

The scene near Galindo Street in Austin, Texas on March 12, 2018 where a woman in her 70s was injured in an explosion. 

The scene near Galindo Street in Austin, Texas on March 12, 2018 where a lady in her 70 s was hurt in a surge..
( AFP by means of Getty Images)

An APD representative informed Fox News that although a sworn policeman may not react to non-emergency there might be circumstances where a civilian officer, such as a criminal offense scene specialist, reacts to a scene to take proof.

She stated the department, “routinely evaluates reaction policies and treatments to make sure APD focuses on calls with an instant hazard to life or residential or commercial property over non-emergency require service.”

” As an outcome of a current evaluation of APD’s patrol COVID mitigation procedures started in May 2020, current staffing obstacles and lining up with the Reimagining Public Safety Task Force patrol action suggestions, APD will alter call routing and reaction for non-emergency require service reliable October 1, 2021,” she stated.


Austin Police Association President Ken Casaday informed Fox News that APD has actually gone almost 2 years without an authorities academy and does not have sufficient patrol officers to react to non-emergency calls.

” Probably about 95%of the time our shifts do not fulfill minimum staffing … which is the factor they’ve begun cutting down on what kinds of calls are addressed,” Casaday stated.

” It’s not ideal. It’s not offering a quality service to the neighborhood,” Casaday stated. “But the neighborhood likewise requires to comprehend that we’re under an alarming staffing crisis.”

Austin City Council enacted August 2020 to cut up to $150 million from its cops department spending plan– a little bit more than a 3rd of its overall budget plan– and reinvest that cash into other civil services.

The choice began the heels of a disorderly summertime, marked by across the country demonstrations over the authorities killing of George Floyd in Minneapolis Significant cities, consisting of Los Angeles and New York slashed their authorities department budget plans as activists railed versus authorities misbehavior.


The department was partly reimbursed previously this year, however not all of the systems that were cut returned and the financing has yet to start. The staying officers have actually been spread out thin.

Austin Councilmember Mackenzie Kelly (District 6) has actually blamed the staffing crisis on “the previous council’s dreadful actions to reimagine public security.”

” The officers today are overworked and continue to be short-staffed which causes increased reaction times throughout the city. We require to include extra financing to instantly fix this failure for the security of our city,” she stated.

Charles Wilkison, Executive Director of Combined Law Enforcement Associations of Texas, cautioned that without more authorities financing, the staffing crisis will just worsen, and the list of emergency situation calls that officers will not have the ability to react to will just grow.

” The whimsical reimagining of the cops department has actually stabilized violence and murder in an as soon as safe and appreciated city,” he stated.


APD advises individuals to utilize or call 311 to report criminal activities that are no longer in development or when there is no instant hazard to life or residential or commercial property. Individuals ought to continue calling 911 for emergency situation calls when there is a hazard to life or home, APD stated.